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Problem Solving & Decision Making


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Successful organisations recognise the importance of developing people at all levels who can effectively resolve issues through critical thinking and developing the best solutions.

Today’s decision makers must use a variety of thinking styles, methodologies and creative processes to improve the quality of decisions.

The challenge is to ensure that a mixture of skills are used in order to provide effective, efficient and viable solutions that will help achieve business potential.

Learning Outcomes include:

  • How to Recognise and Define a Problem
  • How to Generate Solutions
  • Using Information gathered in the Problem Solving Process when making Decisions
  • How to Evaluate Solutions and make Recommendations
  • Explore different Decision Making models
  • Implementation and Evaluation of progress made

For further information, please e-mail: helen@helenhamilton.co.uk